Privacy Policy

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Last Updated: March 2025

Miller Wholesale Lumber ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.millerwholesalelumber.com) and use our SMS messaging services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or SMS services:

• Personal Information: Name, phone number, email address, and any other details you provide when signing up for our SMS program or contacting us.
• Usage Data: Information about how you interact with our website and SMS messages, such as message logs and response times.
• Device Information: Your mobile carrier, device type, and IP address when applicable.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our SMS communication services.
• To send order updates, promotions, and company news.
• To improve our customer service and respond to inquiries.
• To comply with legal obligations and prevent fraudulent activities.
• To analyze trends and usage to enhance our services.

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share information in the following cases:

• With Service Providers: We may share data with third-party vendors that assist in providing SMS services, website hosting, and data analytics.
• Legal Requirements: If required by law, we may disclose information to comply with a legal obligation, court order, or government request.
• Business Transfers: In the event of a merger, sale, or acquisition, customer information may be transferred as part of the transaction.

4. Data Security

We take reasonable precautions to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or mobile networks is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

• Opt-Out of SMS Messages: You can stop receiving SMS messages by replying "STOP" to any message.
• Access and Correction: You may request access to your personal information and correct inaccuracies by contacting us.
• Cookies and Tracking: Our website may use cookies to enhance user experience. You can adjust browser settings to decline cookies if desired.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal data.

7. Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected such data, we will take immediate steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised "Last Updated" date. Your continued use of our services signifies your acceptance of these changes.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

• Email:      sales@millerwholesalelumber.com
• Phone:      480-731-9400

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.