Last Updated: March 2025
Miller Wholesale Lumber ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.millerwholesalelumber.com) and use our SMS messaging services. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you interact with our website or SMS services:
Personal Information: Name, phone number, email address, and any other details you provide when signing up for our SMS program or contacting us.
Usage Data: Information about how you interact with our website and SMS messages, such as message logs and response times.
Device Information: Your mobile carrier, device type, and IP address when applicable.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage our SMS communication services.
To send order updates, promotions, and company news.
To improve our customer service and respond to inquiries.
To comply with legal obligations and prevent fraudulent activities.
To analyze trends and usage to enhance our services.
3. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share information in the following cases:
With Service Providers: We may share data with third-party vendors that assist in providing SMS services, website hosting, and data analytics.
Legal Requirements: If required by law, we may disclose information to comply with a legal obligation, court order, or government request.
Business Transfers: In the event of a merger, sale, or acquisition, customer information may be transferred as part of the transaction.
4. Data Security
We take reasonable precautions to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or mobile networks is completely secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
Opt-Out of SMS Messages: You can stop receiving SMS messages by replying "STOP" to any message.
Access and Correction: You may request access to your personal information and correct inaccuracies by contacting us.
Cookies and Tracking: Our website may use cookies to enhance user experience. You can adjust browser settings to decline cookies if desired.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal data.
7. Children's Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected such data, we will take immediate steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised "Last Updated" date. Your continued use of our services signifies your acceptance of these changes.
9. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: 480-731-9400
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Terms of Service
Last Updated: March 2025
Welcome to Miller Wholesale Lumber! By accessing or using our website (www.millerwholesalelumber.com) and our SMS communication services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
1. SMS Program Description
Miller Wholesale Lumber offers an SMS messaging service to provide customers with updates on orders, promotions, and company news. By opting into our SMS program, you agree to receive text messages regarding these topics.
2. Opt-In and Consent
By enrolling in our SMS program, you expressly consent to receive text messages from Miller Wholesale Lumber. You can opt in by:
Checking the appropriate box on our website forms
Texting a designated keyword to our short code
Texting one of our Team Members regarding products or updates
Providing verbal or written consent in-store or over the phone
You affirm that you are the authorized user of the phone number provided and have the authority to consent to receive messages.
3. Message Frequency
Company Update Message frequency may vary based on user interactions but will not exceed 3 messages per week. Individual text conversations with Team Members will vary based on user interaction.
4. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying "STOP" to any text message from us. After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-enroll.
5. Help and Support
For assistance, you can text "HELP" to a Team Member or contact our office at:
Phone: 480-731-9400
Email: [email protected]
6. Costs and Fees
Message and data rates may apply. The cost of text messages depends on your mobile carrier plan. Please check with your carrier for specific rates and fees.
7. Privacy and Data Security
We value your privacy. Any personal information collected through our SMS program will be used solely to provide you with the requested services. We do not sell, rent, or share your personal data with third parties without your consent. For more details, please review our Privacy Policy.
8. Supported Carriers
Our SMS service is supported by major carriers, including AT&T, Verizon, T-Mobile, and Sprint. However, availability may vary based on your mobile carrier and device.
9. No Guarantees or Liability
We are not responsible for any delays or failures in the receipt of SMS messages, as message delivery is subject to transmission from your network operator. Miller Wholesale Lumber will not be liable for any issues arising from the use of our SMS services.
10. Amendments and Updates
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our SMS service after any modifications constitutes acceptance of the updated Terms.
11. Contact Information
For any questions regarding these Terms, please contact us at:
Email: [email protected]
Phone: 480-731-9400
By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.